Return and Refund Policy

We want you to love every purchase from ShopHopeCart. If you're not satisfied, our easy return and refund policy is here to help.

1. Return Window

You may request a return within 7 days from the date of delivery.

2. Eligibility for Returns

• Product must be unused, unworn, and unwashed
• Original tags and packaging must be intact
• Invoice or order confirmation must be provided
• Innerwear, socks, and customized items are non-returnable for hygiene reasons

3. How to Initiate a Return

1. Email us at support@shophopecart.com or WhatsApp +91-7447550855
2. Share your order ID, product details, and reason for return
3. Our team will arrange a pickup or provide return instructions

4. Refund Process

• Refunds are processed within 5–7 business days after the returned product passes quality check
• Refund will be credited to your original payment method or bank account
• COD orders will be refunded via bank transfer (UPI/NEFT)

5. Exchanges

Size exchanges are available subject to stock availability. Contact our support team within 7 days of delivery to request an exchange.

6. Non-Returnable Items

• Products marked as final sale or clearance
• Items damaged due to customer misuse
• Products without original tags or packaging

7. Contact